Arnold Clark Finance

For further information, please call on freephone 0800 458 0113 or email us.

2011 Fleet News FN50 position: 9/50 - fleet size: 49,339*
2010 Fleet News FN50 position: 11/50 - fleet size: 41,987*
2009 Fleet News FN50 position: 12/50 - fleet size: 40,008*

* source Fleet News, part of Bauer Automotive

Arnold Clarke Vehicle Management (or ACVM for short), is an independent dealer-based fleet management company which pride themselves on their purely self-sufficient and unbiased status. Since its early beginnings starting as a small Glasgow car show room in 1954, ACVM has gone on to win numerous awards, with its founder Sir Arnold Clark even receiving a knighthood for his pioneering efforts in the vehicle leasing market. Today the company has over 160 dealerships and employs over 8,500 people across the UK, making them the country’s largest independent fleet management company. ACVM are not owned by a vehicle company and do not operate under a bank or finance company; they are instead part of the Arnold Clark family of companies who are the largest privately owned automotive group in Europe.

The company specialise in two key sectors of fleet management - contract hire and vehicle leasing, with their target market aiming at corporate businesses, small businesses and the various Government departments within the Public Sector. Of these, their clientele are then divided into a further two categories - the Corporate and Public Sectors. Corporate businesses are assigned an account manager, who then deals with all requests should they ever need any help. If the vehicle is ever in need of repair, then ACVM will always organise the pickup and drop-off’s themselves at one of over 4000 registered service points in the UK. For the public sector, ACVM look after several key fleets ranging from healthcare services to fire services and even law enforcement. They have a specialised team that deal with the economical sides of running a vehicle in the Public Sector and balancing its expenditures with effective performance. They also work closely with the Office of Government Commerce (OGC) to support the Grey Fleet Initiative, which tackles the older, less reliable and more polluting cars that fall in the ‘grey zone’, by either repair or replacement with newer, greener models. In addition to these two primary fleet management areas, they also operate a successful service and repair scheme to consumers and businesses which offers servicing, maintenance, fast-fit tyres, exhausts, parts and accessory sales.

Building on their theme of being the people’s car leasing company, they also offer several initiatives aimed at making the whole system simple and economical. For example, their mileage charge scheme refunds you the difference if the car didn’t do as many miles as expected. They also favour direct interaction with their clients through the main company itself, rather than using an outsourced call centre or computer automated help systems. They encourage customers to pay them a visit and talk to them direct as opposed to telephoning them to address their problems. The maintenance department itself also never closes, meaning customers can always contact the company should they need any help regarding their vehicle.

ACVM can be contacted through their website http://www.acvm.co.uk or alternatively by phoning one of several numbers listed below.
General Enquiries
0141 332 2626
New Business Enquiries
0845 603 4590
Emergency Roadside Assistance
0141 332 2622
Service-Direct (Book a Service)
0845 602 9364
Car and Van Rental
0845 702 3946

Also you can visit any of their main offices located in Aberdeen, Edinburgh, Glasgow, Manchester, Newcastle and Milton Keynes.

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Arnold Clark Finance

Arnold Clark Finance

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